Ismailova L. A., Molchanova E. D. Analiz struktury pokazateley kachestva aeroportovykh uslug [Analysis of the structure of quality indicators of airport services] Molodaya nauka Sibiri: ehlektronnyj nauchnyj zhurnal [Young science of Siberia: electronic scientific journal], 2020, no. 3. [Accessed 11/10/20]
The structure of the quality indicators of the airport activities of the International Airport of Irkutsk is considered, its comparison with the groups of quality indicators proposed by the International Council of Airports is carried out. The analysis of the structure of quality indicators and the structure of strategic indicators
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