THE ELECTRONIC SCIENTIFIC JOURNAL "YOUNG SCIENCE OF SIBERIA"

ANALYSIS OF CUSTOMER PREFERENCE AS A WAY EXPANSION BORDERS OF TRANSPORT SERVICES MARKET USING THE EXAMPLE OF CARGO SHUTTLE SERVICE

Receipt date: 
31.05.2021
Bibliographic description of the article: 

Bondarenko E. M., Pantyuhina S. V., Eremeev A. Yu. Analiz predpochteniy klientov kak sposob rasshireniya granits rynka transportnykh uslug na primere servisa «Gruzovoy shattl» [Analysis of customer preference as a way expansion borders of transport services market using the example of Cargo Shuttle service]. Molodaya nauka Sibiri: ehlektronnyj nauchnyj zhurnal [Young science of Siberia: electronic scientific journal], 2021, no. 1(11). [Accessed 28/04/21]

Year: 
2021
Journal number: 
УДК: 
656.228
Article File: 
Abstract: 

The results of the survey of transport companies which send small and medium-sized consignments of goods by different modes of transport were analyzed in the article.

The existing technology of the transport companies was defined and the readiness to change the technology of cargo delivery was analyzed.

Relationship between the provision of additional services (using the example of the Cargo Shuttle service) and the ability to saving existing and attract additional cargo transportation volumes was analyzed.

List of references: 
  1. Andreev Vladimir. Gruzovye «shattly» [Cargo Shuttle] / Vladimir Andreev // Gazeta «Gudok» [Newspaper Gudok], 2020, No. 113.
  2. Asmaryan G.D. Nekotorye aspekty funktsionirovaniya zheleznodorozhnogo transporta na osnove logisticheskogo podkhoda [Some aspects of railway transport functioning based on the logistics approach] / G.D. Asmaryan // Ekonomika i upravlenie v XXI veke: tendentsii razvitiya [Economics and management in the XXI century: development trends], 2013, 5 p.
  3. Basyrov Ilmir. Ukorochennye konteynernye blok-poezda: ekonomiya vremeni i deneg [Shortened container block trains: save time and money] / Ilmir Basyrov // Zhurnal «RZhD-Partner» [Russian Railways-Partner Magazine], 2020, 3 p.
  4. Vorobyov P. A. Analiz konkurentnoy sredy na rynke zheleznodorozhnykh konteynernykh perevozok [Analysis of the competitive environment in the railway container transportation market] / P. A. Vorobyov, E. V. Potapova // Sbornik statey po materialam II Mezhdunarodnoy nauchno-prakticheskoy konferentsii, Ufa [Collection of articles based on the materials of the II International Scientific and Practical Conference, Ufa], 2020, 9 p.
  5. GOST R 52298-2004. Natsional'nyy standart Rossiyskoy Federatsii. Uslugi transportno-ekspeditorskie. Obshchie trebovaniya [GOST R 52298-2004. National Standard of the Russian Federation. Freight forwarding services. General requirements], 2005
  6. Grishkova D. Yu. Analiz netarifnykh metodov privlecheniya klientov na zhelez-nodorozhnyy transport pri perevozkakh na nebol'shie rasstoyaniya [Analysis of non-tariff methods of attracting customers to railway transport for short-distance transportation] / D. Yu. Grishkova // Materialy X Mezhdunarodnoy nauchno-tekhnicheskoy konferentsii [Proceedings of the X International Scientific and Technical Conference], 2019, 5 p/
  7. Ivanova S.V. Razrabotka sistemy organizatsii gruzoperevozok dlya predpriyatiy zheleznodorozhnogo transporta [Development of a cargo transportation organization system for enterprises of railway transport] / S.V. Ivanova, E.D. Molchanova // Sovremennye tekhnologii. Sistemnyy analiz. Modelirovanie [Modern Technologies. System Analysis. Modeling], 2020, T.65, No. 1, pp. 112-119.
  8. Lavrov I.M. Metody faktornogo analiza klyuchevykh pokazateley kachestva transportnogo obsluzhivaniya gruzovladel'tsev na zheleznodorozhnom transporte [Methods of factor analysis of the main indicators of the quality of transport services for cargo owners in railway transport] / I.M. Lavrov // Ekonomicheskiy analiz i instrumenty ekonomicheskogo regulirovaniya [Economic analysis and tools of economic regulation], 2020, pp. 103-115.
  9. Mezhokh Z. P. Vliyanie faktorov biznes-okruzheniya na rezul'taty deyatel'nosti transportnykh kompaniy [Influence of business environment factors on the performance of transport companies] / Z. P. Mezhokh, I. N. Dolgacheva // Transportnoe delo Rossii [Transport business of Russia], 2014, 4 p.
  10. Mukhina I. I. Klientoorientirovannost' logistiki na zheleznodorozhnom transporte [Customer-oriented logistics in railway transport] / I. I. Mukhina, A.V. Rezer, A.V. Smirnova // Transportnoe delo Rossii [Transport business of Russia], 2014, 4 p.
  11. Nikolaev R. S. Sovremennye tendentsii razvitiya gruzoperevozok avtomobil'nym transportom v Rossii: strukturnye i logisticheskie aspekty [Modern trends in the development of cargo transportation by road in Russia: structural and logistic aspects] / R. S. Nikolaev // Vestnik PNIPU. Sotsial'no-ekonomicheskie nauki [Bulletin of PNRPU. Socio-economic sciences], 2019, 17 p.
  12. Petrov A.V. Konkurentsiya na rynke perevozok gruzov v Rossiyskoy Federatsii [Competition in the cargo transportation market in the Russian Federation] / A.V. Petrov // Innovatsii i investitsii [Innovation and investment], 2019, No. 1, pp. 241-244.
  13. Pilan, E. M. Sovremennaya logisticheskaya usluga «gruzovoy shattl» [Modern logistics service «cargo shuttle»] / E. M. Pilan, L. D. Zueva // Aktual'nye issledovaniya: mezhdunar. nauch. zhurn. [Current research: International Scientific Journal], 2020, 3 p/
  14. Prosvirina N.V. Osobennosti realizatsii logisticheskikh uslug na rossiyskom rynke gruzovykh perevozok [Features of logistics implementation in the Russian freight transport market] / N.V. Prosvirina // Estestvenno-gumanitarnye issledovaniya [Natural Sciences and Humanities research], 2020, No. 28(2), pp. 239-245.
  15. Yakutin Yu. V. Osobennosti marketingovykh uslug v sfere transportnoy logistiki [Features of marketing services in the field of transport logistics] / Yu. V. Yakutin, O. N. Kurbatov // Transportnoe delo Rossii [Transport business of Russia], 2007, 7 p.